At FSH, customer satisfaction is our top priority. If you are not happy with your purchase, we offer a hassle-free refund process at FSH. Our products is exact as you have seen on Pinterest or Instagram.

FSH – Eligibility for Refund

You can request a refund if:

You receive a damaged or defective product.

The wrong product is delivered to you.

You are not satisfied with the product (must be unused and in original packaging).

FSH – Refund Request Process

To request a refund, follow these steps:

Contact our customer support within 7 days of receiving your order.

Provide your order number and details of the issue.

If required, send clear photos or videos of the product as proof.

Once approved, return the product to our provided address.

FSH -Refund Processing Time

After receiving the returned product, we will inspect it.

If eligible, the refund will be processed within 3-5 working days.

The amount will be transferred back to your original payment method.

FSH – Non-Refundable Items

Refunds are not applicable in the following cases:

Used or damaged products (unless received in that condition).

Products returned without original packaging.

Items purchased during special promotions or clearance sales (unless defective).

Return Shipping Costs

If the issue is from our side (wrong/damaged product), we will cover the return shipping cost.

If the return is due to a change of mind, the customer is responsible for the return shipping fee.

For any refund-related queries, please contact our customer support team via our Contact Us page.